Uniplaces Reviews

Uniplaces.com is a platform for renting furnished accommodations. The prices vary depending on the location and the type of accommodation. For instance, a one-bedroom place in Lisbon, Portugal costs €420 per month, while a similar place in Barcelona, Spain is priced at €1,100 per month. In Rome, Italy, a one-bedroom place can be rented for €685 per month, and in Madrid, Spain, the cost is €650 per month. The prices include bills in some cases. The platform guarantees the best price, and if a cheaper price is found elsewhere, the difference is refunded. There is a one-time service fee charged at the time of booking. The price set for a listing is decided by the landlord, and they can refer to comparable listings in their city or neighborhood to get an idea of market prices. The service fee covers a range of services including a multilingual support team, a 24 hours policy move-in, a place accuracy check, and an official prepaid accommodation certificate.

Uniplaces.com offers various payment methods to accommodate different preferences. These include Credit and Debit cards such as Visa, MasterCard, and American Express. Users can securely provide card details during the booking process. Another option is PayPal, a convenient and widely accepted way to make online transactions. For customers who use Alipay, Uniplaces also offers the option to pay using this popular digital payment platform. Bank Transfer - SEPA is another method accepted, allowing users to transfer funds directly from their bank account. Lastly, Klarna is supported, providing payment in one go or dividing it into convenient instalments. This diversity in payment options aims to provide a seamless and enjoyable booking experience for all customers.

Uniplaces.com is an online marketplace for mid to long-term accommodation. It was created in 2013 with the objective of making it easy to rent a new place to live. The platform offers a solution to get rid of guarantors, hassle and bureaucracies, offering unique places for every budget. Uniplaces.com has booked more than 7 million nights and currently offers 90,000 verified places in over 30 European cities. The main cities are Lisbon, Porto, Coimbra, Madrid, Barcelona, Valencia, London, Paris, Berlin, Rome, Milan, Florence and Bologna.

The platform provides top-quality photos, videos, and detailed descriptions to ensure tenants have all the information they need to make a safe and informed decision when booking a home abroad. This allows anyone to book accommodation in any city weeks before arriving. The platform welcomes students, interns, young professionals, digital nomads, families or just travellers in general.

Uniplaces.com uses different security procedures to ensure the accuracy of the information presented on the website and to avoid any kind of scams. Payments for bookings are encrypted within the platform. Uniplaces.com has different types of cancellation policies that allow tenants to receive a refund of the rent if they cancel their booking. The platform runs several internal verifications on the accommodation providers before publishing the listings.

At Uniplaces.com, tenants can choose to rent their place in three different ways: Entire place, Studio, Private bedroom, Shared bedroom, and Residences. An entire place or a studio offers the whole space to the tenant. A private bedroom gives the tenant their own private bedroom, while a shared bedroom is shared with flatmates. Residences offer student residences with dedicated infrastructure and special lifestyle offerings.

Uniplaces.com is an online marketplace for booking student accommodation. It does not have a shipping policy as it does not deal with physical goods.

As for the return policy, it applies if one of the following options occurs:

• A User decides to cancel the booking after the Booking Request is accepted by the Accommodation Provider. The Refund Policy depends on the Cancellation Policy applicable to the booked Accommodation, displayed on each listing.
• An Accommodation Provider decides to cancel the Booking after Booking Request is accepted by the Accommodation Provider. In this case, the User is entitled to a full refund, 100%, of the 1st Rental Payment, One-time Service Fee and Holding Deposit (if applicable).
• A User submits a complaint and after assessment by Uniplaces, it is deemed to be valid.

For a complaint to be valid, the User must ensure that all the following conditions are adhered to: The complaint falls within one or more of the "Covered Circumstances"; The User paid for their accommodation on the Uniplaces Website; The User took all the appropriate steps to resolve the issue with the Accommodation Provider; The complaint is submitted by the User that made the Booking Request and not by a third party; The User notifies Uniplaces within 24 hours after the Move In Date of such complaint and cooperates fully with Uniplaces; The user has not directly or indirectly caused the circumstance which is the basis of your claim; The User provides Uniplaces with compelling evidence that their claim falls within the "Covered Circumstances"; The User sends a written claim to Uniplaces with proof of identification and a detailed description of the circumstances surrounding the claim; The complaint is submitted via email to customercare@uniplaces.com or through the Help Center on the Website.

The refund a user may be entitled to receive depends on the type of cancellation policy used on the place booked—flexible, moderate, strict and non-refundable—and on the day the booking is cancelled. The Cancellation policies only apply for the first rent payment. The Uniplaces one-time service fee is non-refundable. The type of Cancellation Policy of any of the properties at Uniplaces is defined by its landlord. Uniplaces uses the contract start date and not the move-in date to calculate how many days are applied in the policy. You can find your contract’s start date in your booking confirmation email. Uniplaces is not liable for any refund of the holding deposit. This is mainly and only a decision made by your future landlord. The security deposit aims to protect landlords from any potential damages caused by a tenant or to cover the costs of a tenant moving out before the agreed move-out date. If you’re having issues with receiving your deposit back, please get in touch with your landlord directly to decide when they need to return it to you, or to understand if they believe you’ve caused any damages that would justify withholding the deposit.

Uniplaces operates in over 30 European cities. The main cities include Lisbon, Porto, Coimbra, Madrid, Barcelona, Valencia, London, Paris, Berlin, Rome, Milan, Florence, and Bologna. Other cities where Uniplaces operates are Vienna in Austria, Brussels and Ghent in Belgium. Uniplaces also provides accommodations in the Czech Republic. The platform continues to expand its presence in cities around the world.

To list a property on Uniplaces, follow these steps:

• Log in to the Personal Dashboard on rent.uniplaces.com.
• Go to the "Listings" tab and select "New listing" on the upper right side corner. Here, there's an option to add a new property or a new bedroom to an existing property.
• Follow every step and provide information about the place and/or bedroom, including a few nice photographs.
• Finally, publish the listing. After this, the listing will be immediately live on the platform and booking requests can start coming in. Make sure to double-check all the information after creating the listing. It's also recommended to use own photos to speed up the process and have the listing live as soon as possible. This is just a temporary fix while waiting for the Professional Photo session and the verification. To list a place, at least a photo of the bedroom being rented, the bathroom, and the common areas such as the kitchen, the living room, etc. are needed. If assistance is needed in creating the listing, Uniplaces can be contacted for help.